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Hope & Glory

Hope & Glory needed a better way to manage orders across a growing network of football clubs. We designed and built a bespoke ecommerce platform that gives every club its own branded store, while automating ordering, payments and fulfilment behind the scenes.

  • Strategy

    Platform Development

  • Design

    UX, Ordering Platform

  • Client

    Hope & Glory

Open Project
01 // Project Overview

From spreadsheets to a scalable platform

As Hope & Glory grew, managing club orders through spreadsheets became increasingly time consuming and difficult to scale. The business needed a platform that could automate everyday processes while supporting a growing number of clubs and products.

Working closely with the team, we developed a bespoke ordering platform that gives every club its own branded ordering experience while allowing Hope & Glory to manage everything from one central system. Automated ordering, payments and fulfilment have replaced manual administration, creating a more efficient workflow from order to delivery.

The result is a platform built for long term growth, reducing administrative overhead while making it easier to support existing clubs and launch new ones.

02 // Outcomes

Built for automation

Replacing spreadsheets with a centralised platform transformed the way Hope & Glory manage club orders. From order placement through to payment, accounting and fulfilment, the entire process now runs through one connected workflow with minimal manual intervention.

Clubs benefit from a simple, branded ordering experience, while the Hope & Glory team can manage products, onboard new clubs and process orders from one familiar system. The result is a platform that saves time, reduces administration and is built to support the business as it continues to grow.

03 // USER EXPERIENCE

Mobile View

04 // Statistics

Immediate Growth

0 %
Active Users

Visitors from organic search and social both increased in the first month.

0 %
Increase in revenue
Like for like sales shot up as a result of the new user experience.
05 // The verdict

Feedback.

With our old site in place for almost ten years, we knew that the time was right to start considering a new site to make sure that our business continued to grow in 2025 and for the years to come.

From the designs that Emily created, through to the development that Avinash and the team put into the site, each aspect of the website has been carefully thought out. The team at Courageous has also used the data from our old sites to make smart choices with the build of the new site.


We instantly saw a positive difference in the analytics with our conversion rates increasing through an improved user journey, with our year on year sales increasing. It has been a pleasure working with Darren and his team at Courageous. The process from developing the brief through to building the site was easy.


ELAINE WATKIN JONES

DIRECTOR

Collaboration

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You’re looking for the next stage of growth for your business. You’ve built something successful, and now you want to make smarter choices about what comes next.

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